三徳 AUS-10 拋光 海洋白色混合柄 165mm

Shipping Costs
Shipping cost will be automatically calculated on the checkout page.

Free shipping conditions:

Japan: Free shipping on orders over ¥20,000
International: Free shipping on orders over ¥30,000 (Except for remote areas)



Other examples of shipping charges

FedEx (Overseas designated area): ¥3,000
DHL (Overseas designated area): ¥3,000
EMS (Overseas designated area): ¥2,800-¥3,800
DHL (Overseas designated area - Remote areas): ¥4,500-¥4,900
FedEx (Overseas designated area - Remote areas): ¥4,700

Note:
Shipping charges for remote locations such as Australia, New Zealand, and Canada will change.

Delivery time depends on the destination and usually takes 2–14 days. International shipping is available to most countries. If we are unable to ship to your location, we will contact you. You will receive an “Order Confirmation” after placing your order, and a “Shipping Notification” with a tracking number once your order has been shipped.

Product Inspection
Upon receiving your product, please inspect it carefully to confirm the following:
1. The item is not defective
2. The item matches your original order

Returns for Personal Reasons
As our products are shipped directly from Japan and due to the sanitary nature of our items, we do not accept returns or exchanges based on personal preferences (e.g., you don’t like how it looks, or you have personalized your knife). Only returns or exchanges due to defects or order discrepancies will be accepted after delivery.

Cancellations
Please contact us before requesting a cancellation. For personal cancellations, the refund will be reduced by the full shipping costs (both sending and return) and a 15% restocking fee. Cancellations are processed within 1–2 weeks after the returned item is confirmed at our warehouse in Japan.

Exchanges for Damaged or Incorrect Items
We conduct a strict quality check before shipping every item. If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We will arrange a free exchange, or if the item is out of stock, offer a refund or alternative replacement.

For more information, please visit the Policy Page.

Tariffs and VAT are established by the customs authorities of the country or region where the goods are purchased, and are based on the country of manufacture and the goods. Classification determines the amount of duty fees.

The amount you pay at the time of purchase does not include local customs duties and VAT, which may or may not be levied at the discretion of the local customs office.

If you have any questions, please feel free to contact the relevant tax authorities in your country.

Pre-orders typically take between 30 to 365 days to produce, depending on the forging process and finish of the desired knife.

As a rule, pre-orders cannot be canceled after payment, as these items are of limited quantity and made specifically by commissioning a craftsman.

If you must cancel for personal reasons within the production period, a 30% cancellation fee will be applied. However, if the order is not fulfilled within the specified production timeframe, it may be canceled without any handling fee.

Wipe dry after use. Avoid acidic ingredients. Hand wash only with neutral detergent. Do not use dishwashers. For carbon steel, apply oil to prevent rust.

For more details about how to care for your knives, please visit the Maintenance Page.

We accept the following payment methods:
Visa, MasterCard, American Express (AMEX), Discover, Diners Club, JCB, PayPal, Shop Pay, Google Pay, and Apple Pay.

Our website uses SSL encryption technology to protect your personal information and ensure secure transactions.